Privacy Policy & GDPR

Where referred to as “Varanasi” this privacy policy is referring to Varanasi Restaurant of 184 Broad Street, Birmingham, B15 1DA and Varanasi Restaurant of 89-91 High Street, Leicester, LE1 4JB.

“Web Site” is referring to https://www.varanasi.uk .

“Cookies” means a small text file placed on your computer by Varanasi when you visit Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.

“Data” means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services.

The following individual is responsible on behalf of Varanasi for all matters relating to the General Data protection regulation and for the security of your personal information.

Mr Rory May

0121 633 3700

Varanasi Restaurant, 184 Broad Street, Birmingham, B15 1DA

info@varanasi.uk

We are a fine dining Indian restaurant. Our services include the following:

What is a privacy notice?

A privacy policy is a statement by Varanasi to its customers, clients & staff that describes how we collect, use, retain and disclose personal information which we hold. It is sometimes also referred to as a “Privacy Statement” or “Privacy Notice”. This privacy policy is part of our commitment to ensuring that we process your personal information/data fairly and lawfully.

Varanasi recognises and value the importance of protecting personal and confidential information in all that we do and takes care to meet its legal and regulatory duties. This policy is one of the ways in which we can demonstrate our commitment to our values in being transparent and open.

What information we collect and why?

We may ask for or hold personal information about you which will be used to support delivery of services to you and also to ensure that the appropriate high level of service is adhered to.

Varanasi will not send information or market services to you that is not relevant to the service of which you have expressed an interest in unless you have otherwise requested that we do so at any prior stage.

Your personal data is retained in a secure electronic format and access is strictly restricted to users within our organisation only.

Any personal data that you submit via any digital route such as social media or our website or provide to Varanasi will be retained for as long as you use its services and any data submitted via any other form of communication may be retained for a longer period.

Varanasi will

Varanasi will NOT sell your details to any third parties. We may have to share your details with relevant third parties in order to progress matters on your behalf — but NEVER for the purposes of marketing. Those third parties are:

Varanasi recognises that occasions may arise where individual workers feel they need to breach confidentiality. Confidential or sensitive information relating to an individual may be divulged where there is a risk of danger to the individual, a volunteer or employee, or the public at large, or where it is against the law to withhold it. In these circumstances, information may be divulged to external agencies e.g. police or social services on a need to know basis.

Where a staff member feels confidentiality should be breached the following steps will be taken:

The staff member should raise the matter immediately with their Line Manager.

The staff member must discuss with the Line Manager the issues involved in the case and explain why they feel confidentiality should be breached and what would be achieved by breaching confidentiality. The Line Manager should take a written note of this discussion & Inform the recommender or account.

The Line Manager is responsible for discussing with the worker what options are available in each set of circumstances.

The Line Manager is responsible for making a decision on whether confidentiality should be breached. If the Line Manager decides that confidentiality is to be breached then they should take the following steps:

The Line Manager should contact a Managing Director. The Manager should brief the Managing Director on the full facts of the case, ensuring they do not breach confidentiality in doing so. The Line Manager should seek authorisation to breach confidentiality from the Managing Director.

If the Managing Director agrees to breach confidentiality, a full written report on the case should be made and any action agreed undertaken. The Line Manager is responsible for ensuring all activities are actioned.

If the Managing Director does not agree to breach confidentiality then this is the final decision of Varanasi

Varanasi will monitor this policy to ensure it meets statutory and legal requirements including the General Data Protection Regulations. Annual training on the policy will include this aspect.

Varanasi may from time to time employ the services of other parties for dealing with matters that may include but are not limited to, payment handling, delivery of services, search engine facilities, advertising and marketing.

Breaches of this policy will be dealt with under the Grievance and/or Disciplinary procedures as appropriate.

Any newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you. If any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

sharing Data with third parties.

You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.

You may restrict your internet browser’s use of Cookies.

This website sets two kinds of cookie, and it asks before it sets the second. When you first arrive you are shown a bar along the bottom of the page with two choices, “Necessary only” and “Accept all”. Nothing is measured until you choose.

STRICTLY NECESSARY — set whichever you choose, because the site cannot work without them. These keep you signed in if you are a member of staff, hold a reservation while you are paying for it, protect forms against cross-site request forgery, and remember the cookie choice you made so that you are not asked again on every page. They contain no advertising identifier and are not shared with anybody.

ANALYTICS — set only if you press “Accept all”. We use Google Analytics 4 to count visits and see which pages are read and whether the booking form is being completed. It sets cookies named _ga and _ga_ followed by a code, which last up to two years and contain a random identifier for the browser rather than anything that names you. Advertising features, audience sharing and ad personalisation are switched off, so the data is not used to target advertising to you anywhere. Google acts as our processor for this and may store the data outside the UK; see Google’s own privacy policy at policies.google.com/privacy.

If you press “Necessary only”, Google Analytics is never loaded at all — not in a restricted mode, not at all — and no request is made to Google from this site.

CHANGING YOUR MIND is meant to be as easy as agreeing in the first place. “Cookie choices” at the foot of every page reopens the same bar. Choosing “Necessary only” after having accepted also deletes the analytics cookies already on your device rather than merely noting your preference.

Your browser can block or delete cookies too, through its own settings. Blocking the strictly necessary ones will stop parts of the site working — you will not be able to complete a booking — which is why they are described as necessary rather than as a choice we are offering you.

All of this is done under the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended, and the UK General Data Protection Regulation. The lawful basis for the analytics cookie is your consent, and you may withdraw it at any time by the means described above.

Data security is of great importance to Varanasi and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

You may request from Varanasi at any stage access to your own data, requesting to know what data the group of businesses holds about you, you may also request and are well within your rights at any stage that Varanasi amend or remove any personal data held about you by writing to the following address,

Email: info@varanasi.uk

Varanasi Restaurant, 184 Broad Street, Birmingham, B15 1DA